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Common questions
What exactly does Fitra360 do?
Fitra360 reads your health signals, DNA methylation, blood work, sleep, gut and dental health, symptoms, diet, lifestyle and (in a future release) wearables, together rather than in isolation, and turns them into one personalized wellness plan that adapts as you add more context.
Is this medical advice?
No. Fitra360 provides general wellness information and is non-diagnostic. It does not diagnose, treat, cure or prevent any disease. Always consult a qualified healthcare provider before making health decisions.
How is my data protected?
Your data is AES-256 encrypted at rest and TLS-encrypted in transit, never sold, never shared with insurers or employers, never used to train third-party AI models, and deletable at any time (deletion completes within 30 days). We follow HIPAA-aligned practices built to GDPR standards; as a direct-to-consumer wellness app we are not a HIPAA-covered entity. See our Privacy policy and Consumer Health Data Notice.
Do I need a DNA test or blood work to start?
No. You can start with what you have. The more context you add over time, labs, symptoms, meals and habits, the more relevant your plan becomes, because the system continuously recalibrates.
Can I connect my wearable?
Wearable integration (Apple Watch, Fitbit, Oura, Garmin, WHOOP and more) is a planned future feature and will require your explicit consent.
How do I delete my account and data?
You can delete your data at any time. See the Delete account / data page, or email hello@fitra360.com and we'll help.
How much does Fitra360 cost?
Fitra360 is free to download on iOS and Android. Pricing for any premium features is always shown in the app and on the store listings.
I take medication. Is it safe to follow the supplement suggestions?
Tell the app what you take. Your plan surfaces commonly discussed supplement and medication interactions so you know what to ask about, but always confirm with your doctor or pharmacist before starting anything new. Fitra360 stays non-diagnostic: it informs, your provider decides.
What files can I upload?
Your DNA raw file, a standard lab panel as a PDF or photo, or manual entry. No special format needed to start.
How does the AI come up with suggestions?
It reads your data, your labs, DNA, symptoms, meals and habits, ranks what may help most for your profile, and explains why. It stays non-diagnostic and adapts as you add context.
Can I use Fitra360 with my clients or patients?
Yes. Practitioners can use Fitra360 to help clients connect their existing data into one non-diagnostic plan. Email hello@fitra360.com and tell us about your practice.